McCrerie Guitars is the trading name of D.W.McCrerie

Payment

  • All payments for work done and goods purchased must be paid for in full before being released or dispatched.

  • All prices are quoted in UK pounds (£).

  • Payment will only be accepted in UK Pounds (£) and processed in the UK.

  • We accept the following forms of payment, Visa, MasterCard, American Express, and PayPal.

  • McCrerie Guitars does not hold any of your card data and accepts your payment through a third party (Stripe, PayPal).

  • With respect to ordering a guitar to be built or any repair/setup work to be carried out a non -refundable deposit of 30% will be required before any work is carried out. This is at the discretion of McCrerie Guitars.

  • If after any work is carried out and after 30 days non-payment occurs, McCrerie Guitars reserve the right to sell the item to recover the outstanding balance of the amount due.

Delivery

  • In stock items ordered before 15:00 hrs will be delivered within 3-4 working days wherever possible.

  • Ownership of goods passes to the purchaser once delivered.

  • All delivery times and dates are subject to stock availability and backlog.

  • McCrerie Guitars can under no circumstances be held liable or compensate for any delayed orders.

  • Damages/shortages must be notified within 24 hrs of delivery. McCrerie Guitars cannot be held responsible for transit damage if not reported in the specified time.

  • This does not affect your statutory rights.

Contract

  • When you place an order to purchase a product from McCrerie Guitars.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you.